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05-Feb-2018 22:39 by 4 Comments

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He told me to type “renew my warranty” to the technician.

Other than the blatant lies, she had not been too pushy and to her credit gave me the option to decline assistance.

I just wanted to see for myself how the scam was conducted and learn more about it.

Having seen my fair share of deceptive marketing practices and software over the years, I can say a personal phone call is probably one of the cruelest tricks to play on an innocent victim.

While they may legally be walking a fine line with all their sweet talking and magic passphrases, they crossed that line when they deleted documents on my computer and sabotaged the Internet connection.

This is destruction of private property plain and simple.

This scam is a well-oiled machine which starts off with the alleged Microsoft representative asking you to turn on your computer to perform some checks for errors.

They essentially make you open different applications which aren’t typically known by regular users.Have you ever received a call from someone with a heavy Indian accent from Microsoft saying your computer had errors or viruses?The purpose of these calls is to get an easy 9 (or whatever amount they choose) by scaring you into thinking there’s something really wrong with your computer and that they can fix it for you.When he could not find anything else worthy he could delete, he typed his last message: As this happened, I was still on the line with the “supervisor”, one of the scammer’s identity, to whom I recounted what had just happened. Unlike many other people (who turn the tables against the scammers by wasting their time) I had entered this phone call with a nice and open state of mind.I’m not sure whether it was the language barrier between I (a French man) and him but he solemnly said: “if the technician says something, it must be right. I wasn’t going to play tricks on them or make fun of them.Step 2: the “intervention” The next part consisted of getting a remote person to fix these “issues” for me.