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I joined e Harmony on January 21, 2018 because I thought it would be an amazing opportunity to meet someone other sites couldn't offer.
It is a complete waste of time and 90% of the accounts are fake.e Harmony's response was that they never found proof of the profile being changed. The emails gave a phone number that I didn't recognize telling people to "text me".The worst part about all this is the fact that not only are they not very good but e Harmony's customer service simply doesn't care.I am filing a complaint with the US Attorney General. I voiced my concerns to the company and as a response my account was terminated. They refused to provide a refund and would not explain or provide reason for my account termination.While it is true e Harmony has a very long personality application the problem is you are not guaranteed responses.When I contacted support they advised to change my settings. However, I stand my ground and feel as I have been a victim of a crime.
I can't even rate e Harmony one star because I feel so violated. This is not the first complaint about e Harmony continuing to charge consumers CC's after they have unsubscribed.
I had a horrible experience with one of the users, sent to me as a compatible match.
After a very uncomfortable situation and conversation with this individual, I decided to cancel my account because I could never feel comfortable going on dates with anybody from this site.
I'm so disappointed that I don't think I could ever do online dating again.
Karen, e Harmony works hard to identify and close individuals who misrepresent who they are on our site.
After reading the reviews I don't see why anybody would join this website. The first time I received an email letting me know that the email address on my account had been successfully changed. After about a half day dealing with customer service they changed back the email.